This Mint Mobile review answers your questions about this new provider. When you see the mobile ads starring actor Ryan Reynold, you must be wondering if this cheap cell phone service provider is worth the savings.
The answer is yes, Mint Mobile is good! The service is indeed worthwhile, but unfortunately, not for everyone.
A Review from A Mint Mobile’s Customer
I’ve been using a lot of cheap phone plans over the past few years until I found Mint Mobile to be the best app in the wireless industry, offering programs, prices, etc.
I will share some of the pros and cons of using Mint Mobile in this article to help you choose!
Knowing About Mint Mobile
Mint Mobile exists as a mobile virtual network operator (MVNO) and offers prepaid wireless plans. They run the service on T-Mobile’s network and use its cell phone towers, including 5G, at no additional cost.
Ryan Reynolds is not only a Mint Mobile’s spokesperson but also an owner.
In November 2019, Reynolds purchased an ownership stake. In a press release, Mint said, “Reynolds will assist with marketing, communications efforts, and strategic decision making for Mint.” This service started its career in August 2016 and was first released under Mint SIM.
Is Mint Mobile Good in Terms of Coverage?
Mint Mobile operates its services by relying on T-Mobile to provide network coverage, which is good. Therefore, the performance of T-Mobile and your experience with the service is dramatically affected by where you live.
You can confirm the network coverage where you live, work, and travel by entering your zip code on the Mint website. If you live in a place that supports Verizon, AT&T, or T-Mobile networks, I suggest you look for a cheap cell phone service provider with that network.
You can’t always rely on a coverage map, so I suggest that you inquire about T-Mobile coverage where you live with people who have used T-Mobile, or you can also submit questions on the Nextdoor app. If you receive positive feedback, then Mint Mobile is for you.
I’ve used Mint Mobile’s service in two cities with strong T-Mobile network. Since 2018, I only recall one dropped call during three separate tests of Mint Mobile. The data rates are sometimes inconsistent, but I can always use them.
Now Mint Mobile supports 5G network. I recorded download speeds of up to 309 Mbps with my iPhone 12 using the Speedtest app when I tested it in South Florida. I could download at an average speed of 20 to 25 Mbps using 4G LTE network.
When using a low-cost carrier like this, you must think that your data speed will be slow during network congestion. However, I can still stream videos on my phone even when my speed drops temporarily to 5 to 10 Mbps.
The Cost of Mint Mobile
Mint Mobile offers four main plans that start at $15 per month. But, they don’t offer a monthly plan, so you must buy a plan for three, six, or 12 months at a time.
You can choose the initial package for three months, the regular prices are:
- 4GB Plan: $45 ($15/month)
- 10GB Plan: $60 ($20/month)
- 15GB Plan: $75 ($25/month)
- Unlimited Plan (35GB): $90 ($30/month)
This service is subject to taxes and fees depending on where you live and will be visible during the checkout process before you place an order on MintMobile.com.
They offer a limited-time offer on a preliminary plan so it can save you money, as buying three months of service gets three months free.
Single-line members can get the lowest price by signing up for the 12-month package after the introductory period.
Meanwhile, family plans with two or more users will get the best price for three months of service and pay for it in advance, not a full year. This plan will launch in May 2022.
If you are single, the unlimited plan will be the best choice. Some other discount cell phone service providers have unlimited plans for $25 per month, but you must be on a family or group plan.
Mint Mobile offers a starter kit for those on the fence and says all plans have a 7-day money-back guarantee.
Some Features of The Mint Mobile
When you order a Mint Mobile plan, you will get unlimited conversation and text with various high-speed data limits (4G LTE and 5G).
These plans include:
- Free international calls to Canada and Mexico
- Free mobile hotspot (5GB cap with the Unlimited plan)
- WiFi calling and texting
This service will never make you feel disconnected entirely from data. However, if you use high-speed data for the month, you will notice a reduced speed in the following months.
But don’t worry because you can still purchase additional high-speed data from within its app.
Available Phone Options With Mint Mobile
Mint Mobile has improved its quality, including its phone offerings. There are already more than 60 phones on their website, including the Samsung Galaxy, Google Pixel, and Apple iPhone.
Now, this service provider is starting to combine offers between phones and plans. They offer six months of free service for those who purchase a new device and a 6-month program.
But you can still enjoy the service with a new phone you don’t buy on Mint Mobile and bring it to the service.
Before signing up for the service, ensure your phone is unlocked and compatible with Mint Mobile. You can check that by visiting their website and entering your phone’s IMEI number.
How Mint Mobile’s Customer Service Works
One of the reasons Mint Mobile offers such low prices is that they don’t have a physical store which makes people who depend on direct customer support unsuitable for this service.
If you want to contact Mint Mobile customer service, you can contact them by phone, chat, and email.
It has a straightforward setup process, so you won’t have any trouble even if it’s your first time using a low-cost carrier. You’ll receive a colorful activation kit with instructions when you sign up.
They provide video tutorials so you can easily activate the service and transfer your number or request a new one.
When you need more help, you can go to the redesigned Mint app, get chat support, or find the customer service phone number there. The app can also properly monitor your data usage, for example:
Because it has high data speed limits, this app will help you see when your data will be updated and how much data you have left for the month. You can also make payments and change payment methods in other app parts.
You Have to Know Mint Mobile’s Pros and Cons!
Not all of T-Mobile’s premium amenities are offered by Mint Mobile, but it has cheap phone plans that can substantially lower your cell phone bill. So, Mint Mobile is the perfect answer if you are looking for a lower-priced T-Mobile network.
Pros & Cons
Affordable price for multi-month plans
No extra charge for a 5G network
Simple setup process
Solid app experience
No monthly plan option
Deprioritization during network congestion
No physical stores
Metro by T-Mobile and Tello are two prepaid options you might consider if you prefer to pay monthly. Another alternative is the T-Mobile postpaid plan.
Have you ever tried the Mint Mobile service? Please add your review in the comments below!